More and more you are required to operate to best practice standards and to have a continuous improvement programme in place, not just comply with the regulations associated with your license to operate.

This requires maintaining consistently high standards and sustaining this through successive inspections and to cope with any investigation.

Getting this done efficiently and as part of the operational service gives you a chance to deal with the more qualitative aspects in the lives of those you support and that you provide care for.

You have more time working with staff so that their concentration is more on the qualitative aspects of the individual’s daily lives.

Xyea can help with the following:

• Assess the degree to which your work processes are sustainable through any inspection or investigation.
• Recommend options to achieve this.
• Work with you and your team to implement this and make it a permanent part of your daily operation.
• Begin sizing and measuring the more qualitative aspects of the service and how to track the implementation of same.