Staff Training & Ongoing Support
We offer full training up-front as a key part of the implementation effort.
This is a core part of Xyea’s service and philosophy; we put additional time into training staff sufficiently from the outset to have the facility to ask questions & be totally comfortable with what they need to do. the system. We offer on-site training as part of every deployment, with follow-up hand-holding and management reviews to address any problems experienced by individual users.
We also offer a full customer support service by phone and e-mail that is accessible to users on a 24×7 basis as well as regular management reviews of progress.